Welcome to Grass Carpet, your trusted artificial grass and turf supplier in Dubai, UAE.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://grasscarpet.ae or interact with us.
1. Information We Collect
We may collect the following information from users through our website forms or direct communication:
- Personal details: Name, phone number, email address, and location.
- Product interest: Type, size, color, or customization preferences.
- Communication data: Any messages, inquiries, or service feedback you share with us.
We do not process online payments or store financial details, as we do not provide direct checkout through our website.
2. How We Use Your Information
We use the collected information solely for:
- Contacting customers to confirm orders or provide quotations.
- Providing customized product recommendations and service support.
- Improving our website experience and customer care.
- Sending relevant updates, offers, or follow-up messages (only if you’ve opted in).
3. Data Sharing and Security
We value your trust and privacy.
- We never sell, trade, or share customer data with third parties for marketing purposes.
- Your personal information is used only by authorized Grass Carpet team members.
- We use secure systems and communication channels to protect your data from unauthorized access, misuse, or disclosure.
4. Cookies and Website Data
Our website may use cookies to enhance browsing experience and analyze user activity. You can choose to disable cookies through your browser settings at any time, though this may affect certain website functions.
5. Data Retention
We retain customer data only as long as necessary for business communication and service delivery. Once your inquiry or project is completed, your personal details are securely archived or deleted from our records.
6. Your Rights
You have the right to:
- Request access to your stored information.
- Ask for correction or deletion of your data.
- Withdraw consent for future communications.
For any data-related requests, please contact us via:
info@grasscarpet.ae
+971554722980
https://grasscarpet.ae
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will always be posted on this page with an updated date
8. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please reach out to our customer care team at:
Grass Carpet – Artificial Grass Dealer in Dubai, UAE
https://grasscarpet.ae
info@grasscarpet.ae